SMS Communication Terms And Conditions

Last updated: May 19, 2025

SMS SERVICE ENROLLMENT AND COMMUNICATION CONSENT

By opting into the SMS service provided by Tax Plug LLC, you acknowledge and agree to receive text message notifications, including appointment reminders, confirmations, and other related communications that are necessary for the smooth delivery of our marketing consulting services, specifically tailored for financial and accounting professionals. These messages are intended to assist you in managing your engagements with us, ensuring timely appointments, and receiving updates regarding the status of your service with Tax Plug LLC. You understand that these messages may contain information related to marketing consulting appointments and other essential notifications relevant to your service.

SMS OPT-OUT AND CANCELLATION POLICY

You have the right to cancel the SMS service at any time. Should you decide to opt out, you may do so by sending a simple text message that contains the word "STOP" to the phone number from which you receive these SMS notifications. Upon receipt of your "STOP" request, Tax Plug LLC will send a confirmation SMS to inform you that your request has been processed. After this confirmation, you will no longer receive any further SMS communications from us. Please note that opting out of the SMS service will prevent you from receiving future appointment reminders and confirmations, unless you choose to opt back into the service by following the same sign-up process.

SMS SUPPORT AND ASSISTANCE

In the event that you experience any issues or have concerns regarding the messaging program, you are encouraged to reply with the keyword "HELP" to receive further assistance directly via SMS. Alternatively, you can reach out to our dedicated support team by contacting us through our email address at [email protected]. Our customer service team will assist you with any issues or questions you may have regarding the SMS program or your engagement with our services.

CARRIER LIABILITY AND MESSAGE DELIVERY

Please be aware that the carriers of the devices used to receive SMS communications are not liable for any delays or failures in message delivery. While we strive to ensure timely and accurate message transmission, technical issues or network disruptions may occur. Additionally, standard message and data rates may apply for both incoming and outgoing SMS messages between you and Tax Plug LLC. It is important to check with your wireless provider to understand how your text messaging plan and data plan will affect the cost of receiving messages.

SMS MESSAGE FREQUENCY AND CONTENT

The frequency of the SMS messages you will receive will vary depending on your interaction with Tax Plug LLC’s services. You may receive periodic appointment reminders, confirmations, and updates related to your services. These messages will be sent only as needed to facilitate your service, ensuring you are properly informed regarding your engagements with us. The frequency and nature of the messages will be based on your usage and needs.

TEXT AND DATA PLAN INQUIRIES

If you have any questions regarding your text or data plans, we recommend reaching out directly to your wireless provider for more details on potential charges associated with receiving SMS communications. Tax Plug LLC is not responsible for any additional fees incurred through your wireless provider as a result of participating in our SMS service.

PRIVACY POLICY AND CONSENT TERMS

For inquiries related to your privacy and data protection, we encourage you to review our Privacy Policy. You can find our full Privacy Policy by visiting the following link: https://thetaxplug.com/privacy. This policy outlines how we handle your personal information and the measures we take to protect your privacy while you use our services, including our SMS service.

By opting in to receive SMS notifications from Tax Plug LLC, you consent to receive appointment reminders and confirmation texts related to our marketing consulting services. You acknowledge and agree to the terms of this SMS service as outlined here and to any future changes that may be made in compliance with applicable laws and regulations.

For any further assistance or to inquire about specific aspects of our SMS service, please do not hesitate to contact us at [email protected].

We value your trust in our services and are committed to providing you with exceptional support and service throughout your engagement with Tax Plug LLC.