Privacy Policy

Last updated: May 19, 2025

THE INFORMATION WE COLLECT

Tax Plug LLC (“we,” “us,” or “our”) collects personal information when you use our Services. Certain types of information are required for us to provide Services to you. If you choose not to provide certain information or request that we delete it, you may no longer be able to access or use all or part of our Services.

1. INFORMATION YOU VOLUNTARILY PROVIDE TO US

Tax Plug LLC collects information directly from you in various ways, including:

• When you register an account or manage your account with us;

• When you submit questions, feedback, or communications via email or online forms;

• When you participate in research or surveys we may conduct;

• When you request customer support or technical assistance, including through online chat, messages, or text messages.

THE TYPES OF INFORMATION WE COLLECT DIRECTLY FROM YOU INCLUDE:

• Your name, mailing address, telephone number, and email address;

• Billing information (e.g., credit/debit card number, bank account details) processed via our payment service providers;

• Log-in credentials for account access;

• Information about any purchases or transactions made with Tax Plug LLC;

• Information about customer service interactions with us;

• User-generated content posted in public online forums or discussions within our Services;

• Any other information you choose to provide to us when using our Services.

2. INFORMATION WE COLLECT THROUGH AUTOMATED MEANS

We and our third-party service providers use various technologies to collect information about your use of our Services and the devices you use to access them. This includes:

VISITOR DATA:
When you visit our Website, we collect data that helps us understand and analyze your experience interacting with our Services. This includes domain names, browser types, operating systems, and pages viewed, along with time spent on specific pages. We may also collect terms you use when searching on the Website.

LOCATION INFORMATION:
We or our service providers may collect general location information, such as your IP address, city, state, or postal code, to deliver customized content or to comply with tax-related regulations.

COOKIES:
We use cookies, which are small data files stored on your computer by your browser. Cookies help us understand your preferences, customize content, and track website usage. You can disable cookies in your browser settings, but doing so may affect your ability to use certain features of our Website.

WEB BEACONS:
We use web beacons (also known as tracking pixels) to track online behavior for marketing purposes and to understand which content resonates with you. This also allows us to track interactions with our emails.

3. INFORMATION WE COLLECT FROM SOCIAL MEDIA AND OTHER PLATFORMS

We maintain a presence on various social media platforms. If you engage with us on these platforms (e.g., by liking or following us), we may collect information such as your name, email address, and content you post. This also applies to any comments you leave on our blogs or other online media related to Tax Plug LLC.

HOW WE USE YOUR INFORMATION

We use your information for various purposes related to our Services:

1. GENERAL USE

We use your information to manage and deliver our Services, including verifying your account, processing payments, and fulfilling orders. We may also communicate with you about your use of our Services or respond to your inquiries. We use your information to present content effectively, offer interactive features, and maintain security within our Services.

2. IMPROVE TAX PLUG LLC SERVICES

We strive to continually improve our Services. To do this, we conduct research and analysis to better understand how our Services are used and to refine our offerings. Any published research will present data in aggregate or de-identified form, so individual users cannot be identified.

3. PROMOTIONAL COMMUNICATIONS

We may use your information to contact you with promotional materials via email, SMS (text), phone calls, or other methods about special events, offers, or updates related to our Services. You provide express consent when you create an account, agreeing to receive marketing communications. You can opt out of these communications by following the unsubscribe link in any email or by replying “STOP” to SMS communications.

4. MARKETING/PERFORMANCE ANALYSIS & DATA ANALYTICS

We may use your information to analyze the effectiveness of our advertising and customize content and advertising based on your interests. This includes conducting research to understand user behavior and enhance our marketing strategies.

5. AGGREGATE/DE-IDENTIFIED DATA

We may combine or anonymize your personal information for use in aggregate or de-identified form. This information can be used for research or marketing purposes, and may be shared with third-party partners.

DATA ANALYTICS AND ADVERTISING

1. DATA ANALYTICS

We use third-party analytics services like Google Analytics to collect and analyze usage data. These services help us track website interactions, improve our offerings, and enhance user experience. You can opt-out of Google Analytics through the Google Analytics Opt-out Browser Add-on.

2. ONLINE ADVERTISING

We use third-party advertising technologies (e.g., Facebook, Google Ads) to deliver tailored advertisements across websites you visit, based on your interactions with our Services. These technologies use cookies and other tracking tools to personalize your experience and offer relevant ads. You can opt out of personalized ads through various online tools.

3. MOBILE ADVERTISING

We may use mobile advertising networks to display tailored ads within mobile apps. You can manage your preferences for mobile ads through your device’s settings.

4. EMAIL/SMS MARKETING

By submitting your email address or phone number through our Website, you consent to receive marketing emails or SMS. You can unsubscribe from these emails or SMS at any time using the link or word "STOP" provided in the messages. However, transactional emails or SMS regarding your orders will still be sent.

5. NOTICE CONCERNING DO NOT TRACK

We do not currently respond to browser-initiated Do Not Track (DNT) signals. However, we offer several options for opting out of targeted advertising and marketing communications.

HOW WE SHARE YOUR INFORMATION

We may share your information with the following parties:

1. AFFILIATES & RELATED BUSINESS ENTITIES

We may share your information with affiliated companies for the purpose of providing services, enhancing user experience, or conducting business operations.

2. SERVICE PROVIDERS AND THIRD-PARTY VENDORS

We may share your information with trusted third-party service providers who assist us with various functions like billing, marketing, analytics, customer service, and payment processing.

3. LEGAL COMPLIANCE

We may disclose your information as required by law, such as in response to subpoenas or court orders, or to protect our legal rights.

4. BUSINESS TRANSFERS

If Tax Plug LLC undergoes a merger, acquisition, or sale, your information may be transferred as part of the transaction.

5. PUBLIC FORUMS

Any information posted on public forums or social media platforms through our Services may be viewed by others. Please be mindful of what you share publicly.

6. AGGREGATE/DE-IDENTIFIED INFORMATION

We reserve the right to share de-identified and aggregated information for business, marketing, and research purposes.

THIRD-PARTY LINKS AND CONTENT

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review the privacy policies of those sites before providing any personal information.

DATA SECURITY

We implement reasonable security measures to protect your data from unauthorized access or disclosure. However, no data transmission method or storage is 100% secure, and we cannot guarantee the absolute security of your personal information.

SUBMITTING INFORMATION FROM OUTSIDE THE UNITED STATES

If you are accessing our Services from outside the U.S., you acknowledge that any personal information provided may be transferred, stored, and processed in the U.S., and consent to this transfer in accordance with this Privacy Policy.

DATA PRIVACY AND PROTECTION LAWS

Tax Plug LLC complies with applicable U.S. laws regarding data privacy. We do not collect personal information from users in jurisdictions where we are not operating, including outside of the U.S.

CHILDREN’S PRIVACY

We do not knowingly collect personal information from children under the age of 18. If we become aware of any such information being submitted, we will take steps to delete it promptly.

CHANGES TO THIS PRIVACY STATEMENT

We may update this Privacy Policy from time to time. Please check our Website periodically for updates. We will provide notice of any material changes if required by law.

CONTACT US

If you have any questions regarding this Privacy Policy or our privacy practices, please contact Tax Plug LLC at: [email protected]